Shipping & Returns

 At Tootsie Lou’s Boutique, we’re all about making your shopping experience smooth, fun, and fabulous from start to finish! We’ve put a few return and exchange guidelines in place to help keep things simple and clear. If you have any questions about shipping or returns, feel free to reach out to us at customerservice@tootsielous.com—we’re happy to help!

Shipping:

• All US shipping addresses are charged an $8.50 flat rate fee, unless the order is greater than $150. On orders $150 or greater, shipping is free.

• All domestic purchases are given a tracking number for shoppers to be able to track their package's delivery date. 

• 1-3 business days is the processing time and does not include the shipping time.

• 3-5 business days is the shipping time and does not include processing time. 

• We do our best to ship out orders the same business day if placed by 4 PM CST. As soon as your items are on the move, you’ll get an email with tracking info so you can keep an eye on your goodies!

• Original shipping fees are non-refundable and return shipping is the responsibility of the customer.

Local Pickup Orders:

You can skip the shipping fees with free local pickup at our storefront:

 3201 Lawrence Road

Ste. 335

Wichita Falls, TX 76308

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up the same day. We will send you an email when your order is ready along with instructions. 

If you have any questions about our return policy feel free to email us at customerservice@tootsielous.com.